We work with scaling small businesses to design operational structure and implement the changes required for long-term stability.

Growth creates complexity. We help businesses build the systems to support it.

We are relational — but not casual.


We are human — but not soft.


We build trust while executing structure.

FUN FACT

DAUERHAFT pronounced dow-er-haft is a German word that means long lasting.

We chose this name intentionally.

Our work is not designed for short-term fixes.


It is built for endurance.

Meet the Team

  • A professional woman with a warm smile, dark curly hair pulled back, wearing a navy blazer and white top, standing against a light gray background.

    Amanda Sophia P.,MA,PMP

    Amanda is the Founder and Director of Projects at The DauerHaft Collective, where she leads the design and implementation of operational structure for scaling businesses.

    She holds a BA in Business Management and an MA in Mass Communication and Media from Howard University and is a PMI-certified Project Management Professional (PMP).

    With thousands of hours leading complex projects, Amanda brings cross-sector operational experience spanning education, nonprofit, food, and retail environments. Her work centers on translating growth into structure — clarifying workflows, defining ownership, and managing change in a way that holds.

    Having lived and worked in the United States, South Korea, and Afghanistan, Amanda approaches operational design with cultural awareness, strategic depth, and a long-term lens.

    She believes sustainable business growth is not accidental — it is built.

  • A woman with short, curly blonde hair, red lipstick, and a white blazer, smiling at the camera against a gray background.

    Irma K.

    CLIENT EXPERIENCE DESIGN SPECIALIST

    Irma is a Client Relations Specialist with over 20 years of experience in hospitality, service leadership, and people-centered operations. She brings a calm, relational approach to supporting clients through periods of change, ensuring they feel heard, supported, and guided every step of the way.

    With a strong background in managing teams, service standards, and client experience, Irma understands the human side of change. She is passionate about building trust-based relationships and helping clients navigate transitions with clarity, care, and confidence.

  • A young woman with shoulder-length dark curly hair, smiling, wearing a black turtleneck, against a plain light-colored wall.

    Katherine P.

    CLIENT SPECIALIST

    Bilingual professional with a degree in Hospitality and Tourism Management and over five years of experience in client services, operations, and administrative support. Skilled in CRM management, executive assistance, and project coordination within boutique hotels, travel agencies, and remote international environments. Recognized for strong organizational abilities, adaptability, and a commitment to delivering efficient workflows and exceptional client experiences."

  • Young man with dark hair, smiling, wearing a dark blue shirt, posing with hand near neck, tattoos on arm, in front of geometric gray and white background.

    Noel W.

    IT CONSULTANT

    Noel brings extensive experience supporting technology environments ranging from white-glove executive service to large corporate systems and early-stage startups.

    He works across technical and non-technical teams to ensure technology functions as reliable infrastructure — not friction.

    With a focus on clarity, stability, and practical implementation, Noel helps businesses use technology as a structured tool that supports growth rather than complicates it.

    His approach is personalized, detail-oriented, and grounded in the belief that systems should reduce stress — not create it.

  • A smiling man with glasses and dreadlocks posing with crossed arms against a plain background.

    John J. II

    BUSINESS PROCESS DESIGN CONSULTANT

    John is a Business Process Design Consultant with experience helping growing companies improve how work gets done across operations, services, and customer experience. He focuses on designing practical workflows, operating models, and decision structures that support clarity, consistency, and scale. His work helps teams move from informal or fragmented processes to systems that are easier to run and adapt as the business evolves.

    He brings senior level experience from roles at Culture Amp, Gusto, Robinhood, and Fivetran, where he partnered closely with operators, product teams, and service leaders on process design and execution. He is known for a calm, structured approach and for translating complex needs into systems that are simple, maintainable, and grounded in real day to day use. His work is centered on supporting leaders through periods of growth and change with clarity and practical guidance.